About Us – Who Are Go West Tours?
Go West Tours is Melbourne’s premier small group day tour operator. Since September 2000 we have operated small group day tours to Melbourne’s iconic day tour destinations, showing our customers some great sights and – more importantly – some great times.
Our Melbourne-based day tours operate daily with pickups from all major accommodation in Melbourne’s inner city area. Attracting customers from every demographic segment, we take pride in our ability to offer excellent value to travellers of all backgrounds.
Our focus is on providing a truly memorable Australian experience through the implementation of high quality systems & procedures. This commitment to quality has been recognised by the tourism industry. In 2007 Go West Tours was the winner of the Australian Tourism Award for Best Tour and Transport Operator, and in the same year we entered the Victorian Tourism Awards Hall Of Fame, having won consecutive Victorian Tourism Awards in 2005, 2006 & 2007.
Go West Tours’ fleet has vehicle sizes ranging from 6 seats to 24 seats. We have maintained a smaller group size in order to ensure our tours are provided in a manner that is both interactive and engaging
All tour vehicles are air-conditioned and are equipped with onboard WiFi, to ensure our guests may remain connected throughout their touring experience if they choose.
We maintain our vehicles to the highest standards and all of our vehicles are clearly signed with Go West Tours logos to ensure guests can easily identify our vehicles at departure points.
Multilingual Tour translation
In December 2005, Go West Tours proudly launched our industry-first system of personal audio translations. Our major tour spiels have been professionally translated and recorded, and through the use of our specially-configured iPods, tour information is delivered in a discreet and timely manner.
While our tours are conducted in English, this service provides a way for international visitors to see the sights and hear the stories! Our personal audio translation service is available in all of the following languages:
This service is provided at no extra cost.
Our customers who do not have English as a first language are provided with one of our specially configured iPods for their use throughout the day. This gives them a fully mobile information source allowing them to receive high quality tour information about each point of interest while actually viewing the attraction.
Our tour guides are trained in identifying and assisting our customers who have special language needs and are proactive in ensuring the customers’ needs are met.
In April 2012 we became the first Australian tour operator to offer onboard WiFi services throughout our fleet. We’ve turned every Go West touring vehicle into a mobile WiFi zone to make life even easier and more convenient for our guests.
So if our guests want to find some information about their next destination – or share the amazing photos they’ve just taken with their family and friends via Facebook – they can do it immediately.
We provide login details onboard the tour, so you can get connected via your iPad, laptop, smart phone, or other mobile device.
Best of all, it’s completely free!!
Those tedious homeward journeys have never been so much fun.